Privacy Policy

Product

Zalia products are hypo–allergenic and fragrance–free. Our products are not tested on animals.

Security & Privacy

Zalia Cosmetics, (Zalia.com) is the sole owner of the information collected on this site. We are guided by a firm commitment to privacy. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Zalia collects information from our users at several different points on our website.

Registration

Our registration process requests information to help personalize your Zalia account and experience on our site. We request your first and last name, gender, e-mail address, year of birth, country and zip code. This information is used to contact you about services on our site you have expressed interest.

Orders

We request additional information on our order form. Information required is first and last name, shipping address, credit card number and expiration date. This information is used for billing purposes and to fill customer’s orders. If Zalia has trouble processing an order, this contact information is used to get in touch with you.

Return Policy 

If you need to return or exchange your purchase you may do so within 14days of receipt of purchase. Products are required to be in the original condition. If you return your purchase, upon verification that it is in the original condition, we will issue a credit card refund or arrange a product exchange. All shipping and handling charges are non-refundable. Packages requiring exchange would incur additional charges both to and from the customer unless the return is as a result of our error. After 14 days products can not be returned or exchanged.

Cookies

We use cookies to store member user names and preferences. A cookie is a small data file that certain websites write to your hard drive when you visit them. Usage of cookies is in no way linked to any personally identifiable information while on our site. Cookies enable you to enter Zalia without having to log in each time you request information from our server. You can reject the cookie and continue to use our site. The only drawback to this is that you will be limited in some areas of Zalia. For example, you will not be able to participate in our Contests or monthly Drawings that take place.

Data

We use IP addresses to analyze trends, administer the site, track browser movement, and gather broad demographic information. IP addresses are not linked to personally identifiable information.

Links

Zalia provides links to other sites. Please be aware that Zalia is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they use these links and to read the privacy statements of each web site that collects personally identifiable information. This privacy statement applies solely to information collected by Zalia.

Surveys & Contests

From time to time Zalia requests information from you for surveys or contests. Participation is completely voluntary. Therefore, you have a choice whether or not to disclose this information. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of Zalia.